Legal Framework

Terms & Conditions

Clear rules for a fair service. By using FlashVPS, you agree to the transparent terms outlined below.

1

Account Registration

To access FlashVPS cloud services, you must create an account providing accurate, current, and complete information.

✅ Requirements

  • • Must be 18+ years or older.
  • • Valid email & phone for OTP.
  • • Accurate billing address.

🛡️ Responsibility

  • • You are liable for all activity.
  • • Keep API keys & passwords safe.
  • • One account per individual.
2

Acceptable Service Usage

Our high-performance network is designed for legitimate business and personal use. We have a Zero Tolerance Policy for the following:

✅ Allowed
  • Web Hosting & Apps
  • DB & File Storage
  • Dev/Test Environments
  • E-commerce Stores
❌ Strictly Prohibited
  • Crypto Mining (Bitcoin, etc.)
  • Spam / Bulk Emailing
  • Phishing / Malware Hosting
  • DDoS / Network Attacks
  • CPU Intensive Scripts
3

Payments & Billing

Payment Methods: We accept UPI, Credit/Debit Cards, and Net Banking via secure gateways (Cashfree/Razorpay).

Billing Cycle: Services are billed in advance. Invoices are generated 7 days before expiry. Failure to renew within 3 days of expiry will result in data deletion.

Refunds: We offer a 7-Day Money-Back Guarantee for first-time orders, provided the service was not used for prohibited activities.

Service Level (SLA)

  • 99.9% Uptime Network guarantee
  • 🛠️
    24/7 Support Chat & Ticket support
  • 💾
    Auto Backups Weekly snapshots

⚠️ Termination

Services may be suspended or terminated immediately for:

  • Non-payment of invoices.
  • Violation of AUP (Section 2).
  • Fraudulent account info.
  • Abuse of support staff.

Liability Disclaimer

FlashVPS is not liable for any indirect damages, data loss, or business interruption. You are responsible for maintaining your own off-site backups. Our maximum liability is limited to the amount paid for the service in the current billing cycle.