Your Privacy • Our Priority

Privacy Policy

We believe in full transparency. Here is how we collect, use, and protect your data when you use FlashVPS.

1

Information We Collect

To provide our cloud hosting services, we collect necessary information to verify your identity and prevent fraud.

👤 Personal Information

  • Full Name & Contact Details
  • Email Address (Verified)
  • Billing Address (For Tax/GST)
  • Phone Number (OTP Verification)

⚙️ Technical Data

  • IP Address & Location
  • Browser & Device Type
  • Server Usage Logs
  • Support Ticket History
2

Payment Information & Security

We use trusted, bank-grade payment gateways to ensure your financial data is never compromised.

🔒 No Card Storage

FlashVPS does NOT store your credit/debit card numbers or net banking passwords. We only receive a transaction status (Success/Fail) from the gateway.

🏦 Trusted Partners

Payments are processed via Cashfree and Razorpay, which are PCI-DSS Level 1 compliant (the highest standard of security in the industry).

3

How We Use Your Information

  • Account Management: To create your VPS, manage your dashboard, and provide technical support.
  • Security & Fraud Prevention: To detect unusual login attempts, prevent DDoS attacks, and stop credit card fraud.
  • Communication: To send you invoices, service renewal reminders, and critical downtime alerts.

Our Commitment

We respect your data. We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

GDPR Compliant

Security Measures

  • SSL Encryption 256-bit Data Protection
  • Access Control Restricted personnel access

Your Rights

You have control over your data:

  • Request data copy
  • Update personal details
  • Request account deletion
Contact Privacy Team